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Emergency Number. +91-9718722222

24X7 Call Center - 0120 6226666

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0120-6226666 will be the only dedicated 24*7 helpline number w.e.f 15th Jul’22 |||||||||||||||||||||||||||||||||| Consumers can log complaint & avail information by sending SMS to 7840002288 from their registered Mobile No. Click here to view the SMS short codes and their purpose. |||||||||||||||||||||||||||||||||||| Single Phase consumers can now submit Self Meter Reading with photo proof between 1st to 10th Day of every month, click here

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Do's & Don'ts

Do's & Don'ts

Do not replace the FUSE, if you do not know the process.
Do not fix the fuse in dark.
Do not allow children to touch switches and plug points.
Do not repair the broken covers of switches, sockets and plug points, better change the covers.
Do not try to stop the flow of electricity by holding wires, stop the supply in proper manner by switching it off.
Carefully, switch off the flow of electricity before repairs of switches or other electric points. If necessary, stop the supply from the cut-outs or the main switch.
Do not touch SWITCH and PLUG POINTS with wet hands.
Do not use electrical appliances, without adequate earthing.
Do not repair any electric appliance without switching it off.
Do not come in contact with any live-wire appliance, switch it off before rushing to rescue a person. In case it is not possible, then the affected person may be separated from the electrical contact, by applying one of the following techniques.
Remove the affected person from the electrical contact with the help of a dry piece of wood or any other bad conductor of electric current.
If the clothes of the affected person are dry, then he may be pulled away by holding the clothes.
Stand on a dry wooden plank or stool to pull the affected person away from contact with electricity.

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