0120-6226666 will be the only dedicated 24*7 helpline number w.e.f 15th Jul’22            ||||||||||||||||||||||||||||||||||            Consumers can log complaint & avail information by sending SMS to 7840002288 from their registered Mobile No. Click here to view the SMS short codes and their purpose.         ||||||||||||||||||||||||||||||||||||         Single Phase consumers can now submit Self Meter Reading with photo proof between 1st to 10th Day of every month, click here        

Do's & Don'ts

  • Do not replace the FUSE, if you do not know the process.
  • Do not fix the fuse in dark.
  • Do not allow children to touch switches and plug points.
  • Do not repair the broken covers of switches, sockets and plug points, better change the covers.
  • Do not try to stop the flow of electricity by holding wires, stop the supply in proper manner by switching it off.
  • Carefully, switch off the flow of electricity before repairs of switches or other electric points. If necessary, stop the supply from the cut-outs or the main switch.
  • Do not touch SWITCH and PLUG POINTS with wet hands.
  • Do not use electrical appliances, without adequate earthing.
  • Do not repair any electric appliance without switching it off.
  • Do not come in contact with any live-wire appliance, switch it off before rushing to rescue a person. In case it is not possible, then the affected person may be separated from the electrical contact, by applying one of the following techniques.
  • Remove the affected person from the electrical contact with the help of a dry piece of wood or any other bad conductor of electric current.
  • If the clothes of the affected person are dry, then he may be pulled away by holding the clothes.
  • Stand on a dry wooden plank or stool to pull the affected person away from contact with electricity.
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