UPERC is conducting a Public Hearing on the Petition no. 1797 of 2021 for Approval of True-up FY 2020-21, APR FY 2021-22 and ARR FY 2022-23 of NPCL on 24th June, 2022 (Friday) at 11:00 A.M. For details, click here.        ||||||||||||||||||||||||||||||||||||        Inviting Bids for Pilot of “P2P Energy trading using Blockchain”. Submission of Technical queries - Date extended to 24/01/2022. Click here to view .         ||||||||||||||||||||||||||||||||||||        Consumers can log complaint & avail information by sending SMS to 7840002288 from their registered Mobile No. Click here to view the SMS short codes and their purpose.         ||||||||||||||||||||||||||||||||||||         Single Phase consumers can now submit Self Meter Reading with photo proof between 1st to 10th Day of every month, click here        

Customer Care Office

Service Request
  • New Service Connection
  • Load Augmentation
  • Load Reduction
  • Name Transfer
  • Category Change
  • Name & Address Correction
  • Meter Testing
  • Meter Shifting
  • Disconnection / Reconnection
  • Security Deposit/Refund
  • KYC Updation
  • Bill Related
  • Meter Related
  • Supply Related
Office address & Timings
  • NPCL customer care office, Plot No. ESS, KP-1, Tugalpur, Behind Kailash Hospital, Pincode:- 201308
  • NPCL customer care office, Plot No. ESS, Techzone-IV, Opposite Cherry County Society, Greater Noida (West) – 201009
  • Working Time – 10:00 a.m. to 5:00 p.m. Monday to Friday (Excluding national holidays), Lunch Timing (1:30 pm to 2:00 pm)
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