To prevent and protect from COVID19, all our offices will remain closed till 14th Apr’20 for Customer Interactions. Please log Supply and safety related complaints through IVR, Website & Mobile app. Utilize our digital platforms to pay online. Stay at home, stay safe, stay healthy.

Contact Online

We value your feedback....

We have introduced a new system by which your feedback, queries or assigned complaints received through this page will be automatically assigned to the concerned person and whenever necessary will be auto-escalated with in the organization to provide you the response that you need. Through this system, you will also be able to view history of past contacts with NPCL. We would encourage you to take a few minutes and use this interface to reach out to us, rather than rely on emails which do not provide facilities of online tracking and escalation.

To lodge a new ticket please click here..

To Check status of your complaint please click here..