Consumers can log complaint & avail information by sending SMS to 7840002288 from their registered Mobile No. Click here to view the SMS short codes and their purpose.         ||||||||||||||||||||||||||||||||||||         Single Phase consumers can now submit Self Meter Reading with photo proof between 1st to 10th Day of every month, click here        

Contact Online

We value your feedback....

We have introduced a new system by which your feedback, queries or assigned complaints received through this page will be automatically assigned to the concerned person and whenever necessary will be auto-escalated with in the organization to provide you the response that you need. Through this system, you will also be able to view history of past contacts with NPCL. We would encourage you to take a few minutes and use this interface to reach out to us, rather than rely on emails which do not provide facilities of online tracking and escalation.

To lodge a new ticket please click here..

To Check status of your complaint please click here..

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