0120-6226666 will be the only dedicated 24*7 helpline number w.e.f 15th Jul’22      ||||||||||||||||||||||||||||||||||      Consumers can log complaint & avail information by sending SMS to 7840002288 from their registered Mobile No. Click here to view the SMS short codes and their purpose.      ||||||||||||||||||||||||||||||||||      Single Phase consumers can now submit Self Meter Reading with photo proof between 1st to 10th Day of every month, click here
AWARDS & RECOGNITION

NPCL continuously strives towards ensuring unparalleled services to the consumers through astute planning, sheer dedication, and undying commitment. Awards and recognitions come its way naturally as a by-product of its efforts towards achieving excellence.

Select Year

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    Gold Award

    At "43rd National Kaizen Competition" organized by CII in "Renovative Category" for project on "Revamping of damaged feeder pillar through installation of Busbar & MCCB" done using PDCA Methodology

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    Gold Award

    At "43rd National Kaizen Competition" organized by CII in "Breakthrough Category" for project on "Reliability enhancement of 33kV Consumers" done using PDCA Methodology

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    Gold Award

    At "43rd National Kaizen Competition" organized by CII in "Innovative Category" for project on "Implementation of Consumer Reporting Portal" done using PDCA Methodology

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    Silver Award

    At "43rd National Kaizen Competition" organized by CII in "Restorative Category" for project on "Contactless meter reading via Bluetooth communication" done using PDCA Methodology

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    Platinum Award

    At "National Technology Competition" organized by CII in "Service Category" for project on "Implementation of WhatsApp Services for improving service delivery and enhancing consumer experience" done using PDCA Methodology

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    Gold Award

    At "National Technology Competition" organized by CII in "Service Category" for project on "AI/Deep Learning based Landbase Digitization using Satellite/ Drone Imagery within NPCL License boundary" done using JIDOKA Methodology

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    Silver Award

    At "13th CII National 3M Competition" organized by CII in "Muri category " for project on "To reduce overburden in digital PDF conversion and storage of documents in ERP " done using "PDCA Methodology"

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    Platinum Award

    At "13th CII National 3M Competition" organized by CII in "Muda category " for project on "Reduction in 11 kV feeders outage of CG make panels at NPCL substations" done using "PDCA Methodology"

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    Gold Award

    At "13th CII National 3M Competition" organized by CII in "Mura category " for project on "To reduce lack of uniformity in knowledge on quality tools/methodologies for improving quality of improvement initiatives " done using "A3 Methodology"

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    Gold Award

    At "13th CII National 3M Competition" organized by CII in "Muri category " for project on "Introduction of Bimetallic sheet between 11 kV busbar and 11 kV side cable of Power Transformers" done using "PDCA Methodology"

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    Platinum Award

    At "16th CII Circle Competition " organized by CII in "SHE Circle Activities " for project on "Eliminate safety hazard and improve network reliability through error-free operation of 33kV three panel board " done using "12 steps Quality Circle" Methodology

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    Gold Award

    At "16th CII Circle Competition " organized by CII in "Reducing COPQ Category" for project on "Reduction in distribution losses of high loss rural feeders by curbing electricity theft " done using "12 steps Quality Circle" Methodology

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    Platinum Award

    At "16th CII Circle Competition " organized by CII in "Reducing COPQ Category" for project on "Micro Level Energy Auditing to reduce T&D Loss from 62% to 33%" done using "12 steps Quality Circle" Methodology

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