Consumers can log complaint & avail information by sending SMS to 7840002288 from their registered Mobile No. Click here to view the SMS short codes and their purpose.         ||||||||||||||||||||||||||||||||||||         Single Phase consumers can now submit Self Meter Reading with photo proof between 1st to 10th Day of every month, click here        

Awards & Recognition

Select Year :    
  • Another alt text
    Third Rank

    At 'ICC 8th Innovation with Impact Awards for Discoms" for "Quality of Service & Customer Empowerment"

  • Another alt text
    First Rank

    At 'ICC 8th Innovation with Impact Awards for Discoms" for "Technology adoption"

  • Another alt text
    2nd Runner Up

    At "33rd Quality Circle Competition: Regional Final" in "Quality Circle Category" for project on "High Turn Around Time (TAT) for network model availability in Advance Distribution Management System (ADMS)" done using "QC 12 step approach"

  • Another alt text
    Best Problem Identification & Analysis

    At "33rd Quality Circle Competition: Regional Final" in "Quality Circle Category" for project on "Eradicating roadblocks to efficient distribution of electricity bills" done using "QC 12 step approach"

  • Another alt text
    Winner

    At "CESC Knowledge Carnival 2020" in "Strong Commitment in Innovation Award Category"

  • Another alt text
    Silver Award

    At "QCI – D.L. Shah Quality Awards 2020" in "Project Based Award Category" for project on "Reengineering service delivery mechanism at NPCL to improve overall customer experience at all touch points" done using "DMADV"

  • Another alt text
    Silver Award

    At "CCQC Delhi, QCFI" in "Quality Circle Category" for project on "Reduction in substation asset risk management challenges and high operational cost " done using "12 Step QC"

  • Another alt text
    Silver Award

    At "CCQC Delhi, QCFI" in "Quality Circle Category" for project on "Eradicating road blocks to efficient distribution of Electricity Bills" done using "12 Step QC"

  • Another alt text
    Silver Award

    At "CCQC Delhi, QCFI" in "Quality Circle Category" for project on "Loss reduction activity through feeder managers" done using "12 Step QC"

  • Another alt text
    Par Excellence Award

    At "NCQC, QCFI" in "Quality Circle Category" for project on "Eradicating road blocks to efficient distribution of electricity bills" done using "12 Step QC"

  • Another alt text
    Par Excellence Award

    At "NCQC, QCFI" in "Quality Circle Category" for project on "Creating a new Network Surveillance Team" done using "12 Step QC"

  • Another alt text
    Excellence Award

    At "NCQC, QCFI" in "Allied Concept Category" for project on "Single point to multipoint conversion" done using "PDCA"

  • Another alt text
    Excellence Award

    At "NCQC, QCFI" in "Allied Concept Category" for project on "SMS based Service Delivery Mechanism" done using "PDCA"

  • Another alt text
    Excellence Award

    At "NCQC, QCFI" in "Safety Circle Category" for project on "Reducing transformer fire incidents by 40%" done using "12 Step Analysis"

  • Another alt text
    Excellence Award

    At "NCQC, QCFI" in "Allied Concept Category" for project on "Theft detection through Drone technology" done using "A3 Analysis"

  • Another alt text
    Gold Award

    At "CCQC Delhi, QCFI" in "Allied Concept Category" for project on "Network Surveillance Team (NST)" done using "A3 Analysis"

  • Another alt text
    Gold Award

    At "CCQC Delhi, QCFI" in "Allied Concept Category" for project on "Identification of illegal electricity theft based on analysis of drone data" done using "A3 Analysis"

  • Another alt text
    Gold Award

    At "CCQC Delhi, QCFI" in "Allied Concept Category" for project on "Ensuring proper upkeep of selected 33/11 kV substation" done using "DMAIC"

  • Another alt text
    Runner Up

    At "33rd Quality Circle Competition: CII Western UP Preliminaries" in "Quality Circle Category" for project on "High Turn Around Time (TAT) for network model availability in Advance Distribution Management System (ADMS)" done using "12 step QC approach"

  • Another alt text
    Gold Award

    At "CCQC Delhi, QCFI" in "Allied Concept Category" for project on "2 Way SMS service delivery mechanism" done using "PDCA"

  • Another alt text
    Gold Award

    At "CCQC Delhi, QCFI" in "Allied Concept Category" for project on "Single point to multiple conversion" done using "PDCA"

  • Another alt text
    Gold Award

    At "CCQC Delhi, QCFI" in "Allied Concept Category" for project on "Tracking of summons at special court for electricity in Gautam Budh Nagar" done using "PDCA"

  • Another alt text
    Gold Award

    At "CCQC Delhi, QCFI" in "Allied Concept Category" for project on "Sathi 2.0 - AI based conversational assistant" done using "Agile Scrum"

  • Another alt text
    Silver Award

    At "CCQC Delhi, QCFI" in "Allied Concept Category" for project on "Implementation of Real-Time Distribution Transformer (DT) Monitoring System" done using "A3 Analysis"

  • Another alt text
    Gold Award

    At "CCQC Jaipur, QCFI" in "Kaizen Category" for project on "To mitigate variation (MURA) in information shared during consumer handling at customer care office" done using "PDCA"

  • Another alt text
    Gold Award

    At "CCQC Jaipur, QCFI" in "Allied Concept Category" for project on "In Depth Audit of New Consumers before First Bill Generation" done using "8D"

  • Another alt text
    Gold Award

    At "CCQC Jaipur, QCFI" in "Allied Concept Category" for project on "Reduction in the Deviation Settlement Mechanism Charges" done using "4Q"

  • Another alt text
    Gold Award

    At "CCQC Jaipur, QCFI" in "Allied Concept Category" for project on "To reduce process variation in technical feasibility check of grid interactive solar installations at consumers’ end" done using "A3 Analysis"

  • Another alt text
    Gold Award

    At "The Challengers' Trophy 2020" organized by CII in "Breakthrough Category" for project on "Single point to multipoint conversion" done using "PDCA"

  • Another alt text
    Silver Award

    At "The Champions' Trophy 2020" organized by CII in "Mura Category" for project on "Spark - CR Monthly Newsletter" done using "PDCA Methodology"

  • Another alt text
    Gold Award

    At "The Champions' Trophy 2020" organized by CII in "Innovation Category" for project on "Identification of electricity theft based on analysis of drone data" done using "A3 Analysis"

  • Another alt text
    1st Runner Up

    At "33rd Quality Circle Competition: CII Delhi Preliminaries" in "Quality Circle Category" for project on "Eradicating roadblocks to efficient distribution of electricity bills" done using "12 step QC approach"

  • Another alt text
    Winner

    At "Eighth Edition of CII National 3M Competition" in "Mura Category" for project on "Spark - CR Monthly Newsletter" done using "PDCA Methodology"

  • Another alt text
    Winner

    At "37th Virtual CII National Kaizen Competition" in "Innovation Category" for project on "Identification of electricity theft based on analysis of drone data" done using "A3 Analysis"

Welcome to NPCL! X
My name is Saathi & I'm a Chatbot, I can guide you for your electricity related queries.