Dear Consumer, NPCL Helpline No: 0120-6226666 will remain non-functional on 24th Jan’23, 00:00 AM to 06:00 AM, due to system maintenance activity. Inconvenience caused is regretted.      ||||||||||||||||||||||||||||||||||      0120-6226666 will be the only dedicated 24*7 helpline number w.e.f 15th Jul’22      ||||||||||||||||||||||||||||||||||      Consumers can log complaint & avail information by sending SMS to 7840002288 from their registered Mobile No. Click here to view the SMS short codes and their purpose.      ||||||||||||||||||||||||||||||||||      Single Phase consumers can now submit Self Meter Reading with photo proof between 1st to 10th Day of every month, click here
AWARDS & RECOGNITION

NPCL continuously strives towards ensuring unparalleled services to the consumers through astute planning, sheer dedication, and undying commitment. Awards and recognitions come its way naturally as a by-product of its efforts towards achieving excellence.

Select Year

  • Another alt text
    Excellence in Power Distribution Award

    during Renewable Energy - Opportunities in Uttar Pradesh Conference 2023

  • Another alt text
    Platinum Award

    At "Northern Region Green Practice Award for Industries" organized by CII in "Case Study Category" for project on "- Empowering Community and NPCL for Sustainable Waste Management" done using PDCA Approach.

  • Another alt text
    Par Excellence Award

    At "24th All India Creativity Summit, Indian National Suggestion Schemes’ Association, INSSAN" in "Case Study Category" for project on "Distribution Transformer (DT) metering to prevent failure due to Transformer Overloading" done using PDCA Approach.

  • Another alt text
    Distinguish Award

    At "24th All India Creativity Summit, Indian National Suggestion Schemes’ Association, INSSAN" in "Case Study Category" for project on "Distribution Transformer (DT) metering to prevent failure due to Transformer Overloading" done using PDCA Approach.

  • Another alt text
    Winner Award

    At "8th Edition CSR Summit 2023- UBS Forums" for project on "- CSR Project of the year"

  • Another alt text
    Winner Award

    At "Social Impact Award" in "Education Category" for project on "- CSR Universe impact of the Award"

  • Another alt text
    Winner Award

    At "Greentech Quality & Innovation Awards 2023 " in "Technology Innovation Category" for project on "To eliminate manual intervention & delays in Invoice processing through Innovation by using Robotic Process Automation (RPA) "

  • Another alt text
    Gold Award

    At "TQM & Kaizen Conclave" organized by QCFI in "Zero Injury Kaizen, Safety Category" for project on "Establishing GOOSE communication in 33kV consumer panels" done using 12 Steps QC Approach

  • Another alt text
    Gold Award

    At "TQM & Kaizen Conclave" organized by QCFI in "The impact of TQM on Organizational Performance Category" for project on "The impact of TQM on Organizational Performance " done using PDCA Approach

  • Another alt text
    Gold Award

    At "TQM & Kaizen Conclave" organized by QCFI in "Waste Elimination Category" for project on "Transforming Communities Plastic Free through Reverse Vending Machines and Educational Collaborations" done using PDCA Approach

  • Another alt text
    Gold Award

    At "Energy Conservation Competition" organized by QCFI in "Energy Efficiency Category" for project on "Reduction in energy consumption at NPCL Corporate office and Customer care office" done using PDCA Approach

  • Another alt text
    Gold Award

    At "International Convention on Quality Control Circles" organized by QCFI in "To improve effectiveness of disconnection process from 42% to 75%." done using 12 Steps Methodology

  • Another alt text
    3rd Rank

    At "11th ICC Innovation with impact awards for Discoms 2023" organized by ICC in "Technology Adoption" Category

  • Another alt text
    Gold Award

    At "Chapter Convention on Quality Concepts" organized by QCFI in "Quality Circle Category" for project on "To eliminate manual intervention and redundant motion for BE activities by upgrading user friendly BE Portal." done using DMAIC Methodology

  • Another alt text
    Gold Award

    At "Chapter Convention on Quality Concepts" organized by QCFI in "Quality Circle Category" for project on "To reduce power supply outages of 33 kV by implementing automatic changeover scheme" done using 12 Steps Methodology

  • Another alt text
    Gold Award

    At "Chapter Convention on Quality Concepts" organized by QCFI in "Reducing Overburden on CRO’s by Streamlining Data Analysis process using Interactive Dashboard" done using PDCA Approach

  • Another alt text
    Gold Award

    At "Chapter Convention on Quality Concepts." organized by QCFI in "Allied Concept Category" for project on "Reducing Overburden on CRO’s by Streamlining Data Analysis process using Interactive Dashboard" done using PDCA Approach

  • Another alt text
    Gold Award

    At "Chapter Convention on Quality Concepts." organized by QCFI in "Allied Concept Category" for project on "To eliminate manual intervention & delays in Invoice processing through Innovation by using Robotic Process Automation (RPA)" done using PDCA Approach

  • Another alt text
    Gold Award

    At "Quality Circle Competition" organized by QCFI for project on "To reduce the fallback and to optimized increase the performance in chatbot" done using PDCA Approach

  • Another alt text
    Platinum

    At "18th QC Competition " organized by CII for project on "Reduction in T&D Losses from 28% to 20% through network Sur", Category "Cost reduction" done using 12 Steps QC Approach

  • Another alt text
    Gold Award

    At "18th QC Competition " organized by CII for project on "Mobile Application based real time disconnection on Site." done using PDCA Approach

  • Another alt text
    Gold Award

    At "18th QC Competition " organized by CII for project on "Reliability Enhancement Of 33kV Consumers –An Inhouse Auto-Changeover Scheme" done using 12 step QC Approach

  • Another alt text
    Excellent Award

    At "National Convention on Quality Circle" organized by QCFI in ": To eliminate manual intervention and redundant motion for BE activities by upgrading user friendly BE Portal " done using DMAIC Methodology

  • Another alt text
    Excellent Award

    At "National Convention on Allied Concept" organized by QCFI in "Empowering Communities for Sustainable Plastic Waste Management " done using PDCA Approach

  • Another alt text
    Excellent Award

    At "National Convention on Allied Concept" organized by QCFI in "Redesigning and Standardization of NPCL Saathi-Chatbot" done using PDCA Approach

  • Another alt text
    Excellent Award

    At "National Convention on Quality Concepts" organized by QCFI in "Reliability enhancement of 33kV Consumers" done using DMAIC Methodology

  • Another alt text
    Jury Challenger Award

    At "Challenger Trophy" organized by CII in "Mura" for project on "AI/ML based model to predict call traffic at the Call Centre" done using PDCA Methodology

  • Another alt text
    Excellent Award

    At "National Convention on Quality Concepts" organized by QCFI in "Allied Concept Category" for project on "Creation of Interactive dashboard of Services and complaints MIS, for improving data analysis and interpretation" done using PDCA Approach

  • Another alt text
    Excellent Award

    At "National Convention on Quality Concepts" organized by QCFI in "Allied Concept Category" for project on "To eliminate manual intervention & delays in Invoice processing through Innovation by using RPA" done using PDCA Approach

  • Another alt text
    ASQ South Asia Team Excellence Awards (SATEA) 2023

    for "Reducing dissatisfaction of Consumers from Multi-Storied Societies"

X