0120-6226666 will be the only dedicated 24*7 helpline number w.e.f 15th Jul’22            ||||||||||||||||||||||||||||||||||            Consumers can log complaint & avail information by sending SMS to 7840002288 from their registered Mobile No. Click here to view the SMS short codes and their purpose.         ||||||||||||||||||||||||||||||||||||         Single Phase consumers can now submit Self Meter Reading with photo proof between 1st to 10th Day of every month, click here        


This Terms of Use Agreement (the "Agreement") governs your use of Noida Power Company Limited (‘NPCL’) website, https://www.noidapower.com (the "Website"). This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below.

License : By using this Website, you are granted a limited, non-exclusive, non-transferable right to view the content and materials on the Website in connection with your normal, non-commercial use of the Website. You should not transmit, modify, interrupt, attempt to interrupt, intrude, attempt to intrude, the operation of the Website. Further, you should not post anything obscene, defamatory, obscure, annoying, intimidating or harmful to anyone including NPCL in any manner.

Content : You acknowledge that you may only view/download the content on this Website for personal, non-commercial use. Any links to third-party websites are provided solely as a convenience to you. NPCL does not endorse the contents on any such third-party website. NPCL is not responsible for the content or any damage that may result from your access to or reliance on these third-party websites. If you click on links to third-party websites, you do so at your own risk.

Intellectual Property Rights : The Intellectual Property Rights vested in the contents of the Website belong solely to NPCL. You agree to comply with all copyright laws worldwide in your use of this Website and to prevent any unauthorized copying of the materials in the Website. Except as expressly provided herein, NPCL does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information.

Limitation of Liability : NPCL will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this agreement or the services in any manner, including liabilities resulting from the use or the inability to use the Website content; transactions entered into through the Website; or any lost profits that you may allege. You will abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), not interfere with or disrupt the use and enjoyment of the Website by other users, not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and not defame, harass, abuse, or disrupt other users of the Website.

Disclaimer of warranties : Your use of this Website is at your sole risk. The Website and services available therein are offered on an "as is" and "as available" basis. NPCL expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the services or Website content, or any reliance upon or use of the Website content.

Without limiting the generality of the foregoing, NPCL makes no warranty that the information provided on this Website is accurate, reliable, complete, or timely and that the links to third-party websites are to information that is accurate, reliable, complete, or timely. No advice or information, whether oral or written, obtained by you from this Website will create any warranty not expressly stated herein.

Change/Revision : NPCL reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. NPCL will alert you about the changes or revisions made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting of any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions.

NPCL encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with NPCL for any services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website.

Governing Law : The foregoing is subject to the laws of the Republic of India and the courts in Gautam Buddha Nagar (U.P.), India shall have the exclusive jurisdiction on any dispute that may arise out of the use of this Website. By using this Website, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement.

By using this Website, you acknowledge that you have read and agreed to be bound by this Agreement and all terms and conditions on this Website.

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