Consumers can log complaint & avail information by sending SMS to 7840002288 from their registered Mobile No. Click here to view the SMS short codes and their purpose.

SMS Based Services (SMS from registered mobile number to avail the services )

(Type Short SMS Code <space> your consumer number and send to 7840002288, ex- #NOPOWER 20000XXXXX)

S.NoShort SMS CodesPurpose
1 #BILLDISPUTE <space> BP No.To register billing dispute complaint
2 #DUEAMT <space> BP No.To know bill amount, due for payment
3 #DUPBILL <space> BP No.To receive the bill on registered E-Mail ID
4 #METERBURNT <space> BP No.To register meter burnt complaint
5 #METERDEFECTIVE <space> BP No.To register meter defective complaint
6 #NOPOWER <space> BP No.To register No supply complaint
7 #SELFREADING <space> BP No. <space> READINGTo provide self meter reading
8 #STATUS <space> BP No. <space> Complaint numberTo know the status of existing complaint
9 #THEFTTo register electricity theft complaint
10 #WRONGREADING <space> BP No.To register wrong reading complaint

BP No. is the 10 digit consumer no. printed on the first page of the bill

You can register your Mobile number by clicking on Sign In/ Register link or calling our 24*7 Call Centre No. 0120-6226666/2333555/2333888