Consumers can log complaint & avail information by sending SMS to 7840002288 from their registered Mobile No. Click here to view the SMS short codes and their purpose.            ||||||||||||||||||||||||||||||||||            Public Hearing dated 08.07.2020 for determination of True-up for FY 2018-19, APR for FY 2019-20 and ARR for FY 2020-21 of NPCL (for details please click here)      ||||||||||||||||||||||||||||||||||      NPCL presentation for public hearing dated 08.07.2020

SMS Based Services (SMS from registered mobile number to avail the services )

(Type Short SMS Code <space> your consumer number and send to 7840002288, eg- #NOPOWER 2XXXXXXXXX)

S.NoShort SMS CodesPurpose
1 #BILLDISPUTE <space> 2XXXXXXXXXTo register billing dispute complaint
2 #DUEAMT <space> 2XXXXXXXXXTo know bill amount, due for payment
3 #DUPBILL <space> 2XXXXXXXXXTo receive the bill on registered E-Mail ID
4 #METERBURNT <space> 2XXXXXXXXXTo register meter burnt complaint
5 #METERDEFECTIVE <space> 2XXXXXXXXXTo register meter defective complaint
6 #NOPOWER <space> 2XXXXXXXXXTo register No supply complaint
7 #SELFREADING <space> 2XXXXXXXXX <space> READINGTo provide self meter reading
8 #STATUS <space> 2XXXXXXXXX <space> Complaint numberTo know the status of existing complaint
9 #THEFTTo register electricity theft complaint
10 #WRONGREADING <space> 2XXXXXXXXXTo register wrong reading complaint

2XXXXXXXXX is the 10 digit consumer no. printed on the first page of the bill

You can register your Mobile number by clicking on Sign In/ Register link or calling our 24*7 Call Centre No. 0120-6226666/2333555/2333888